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Data Breach Response

Addresses the specific actions organizations must take after discovering a data breach, including containment, forensic investigation, notification of affected individuals, regulatory compliance, and strategies to minimize reputational and financial damage.

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Incident Response

Cyber Incident Response Steps: A Practical Playbook

The 37 Minutes That Cost MGM Resorts $100 Million In September 2023, a threat actor called Scattered Spider social-engineered an MGM Resorts help desk employee. Within 37 minutes, they had enough access to cripple one of the world's largest casino and hotel operators. Slot machines went dark. Hotel

Carl B. Johnson Dec 11, 2023 7 min read
Ransomware Recovery

Ransomware Recovery Steps: A Practical Guide for 2022

Colonial Pipeline Taught Us What Happens Without a Plan In May 2021, Colonial Pipeline paid $4.4 million in ransom after a single compromised password shut down fuel delivery across the Eastern United States. The company had backups. They had resources. They still paid — because their ransomware recovery steps weren&

Carl B. Johnson Mar 18, 2022 7 min read
Incident Response Plan Template

Incident Response Plan Template: Build Yours in 2022

When Colonial Pipeline got hit with ransomware in May 2021, they paid $4.4 million within hours. Their CEO later told a Senate committee the company had an incident response plan — but executing it under pressure exposed gaps nobody anticipated. If a company running critical U.S. infrastructure can stumble,

Carl B. Johnson Feb 10, 2022 8 min read
Cyber Incident Response Steps

Cyber Incident Response Steps That Actually Work

The Breach That Exposed a Missing Plan In December 2021, a vulnerability in Apache Log4j sent every security team on the planet into a tailspin. Organizations that had practiced cyber incident response steps mobilized in hours. Those that hadn't? They scrambled, pointed fingers, and lost precious time while

Carl B. Johnson Jan 31, 2022 7 min read
Cyber Incident Reporting

How to Report a Cyber Incident: A Step-by-Step Guide

The Colonial Pipeline Attack Changed Incident Reporting Forever In May 2021, the Colonial Pipeline ransomware attack shut down fuel distribution across the U.S. East Coast. The company paid a $4.4 million ransom. But here's what most people missed: Colonial Pipeline reported the incident to the FBI

Carl B. Johnson Jan 18, 2022 7 min read
Data Breach Notification Requirements

Data Breach Notification Requirements: A 2021 Guide

The SolarWinds Breach Just Made Notification a National Crisis In December 2020, FireEye disclosed that a sophisticated threat actor had compromised SolarWinds Orion software, giving attackers access to roughly 18,000 organizations — including the U.S. Treasury, the Department of Homeland Security, and Fortune 500 companies. Weeks later, we'

Carl B. Johnson Jan 14, 2021 8 min read
Cybersecurity Incident Response

Cybersecurity Incident Response: A Battle-Tested Guide

In July 2020, Twitter lost control of 130 high-profile accounts — including those of Barack Obama, Elon Musk, and Apple — in a social engineering attack that bypassed every technical control the company had. The attackers didn't use a zero-day exploit. They manipulated employees. And Twitter's cybersecurity incident

Carl B. Johnson Dec 20, 2020 7 min read
Incident Response Plan Template

Incident Response Plan Template: Build Yours Today

The SolarWinds breach discovered this month compromised at least 18,000 organizations — including multiple U.S. government agencies — and most of them had no actionable incident response plan template ready when the alerts started firing. I've watched organizations scramble through breaches with nothing but a stale PDF from

Carl B. Johnson Dec 20, 2020 7 min read