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Ransomware Response

Covers immediate actions and strategic decisions organizations must make during a ransomware attack. Articles explore isolation techniques, negotiation considerations, law enforcement engagement, and system restoration workflows.

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Cyber Incident Reporting

How to Report a Cyber Incident: A Step-by-Step Guide

In 2023, the FBI's Internet Crime Complaint Center received over 880,000 complaints with potential losses exceeding $12.5 billion — a 22% increase in losses from the year before. Yet the FBI estimates a massive number of cyber incidents still go unreported. That gap between what happens and

Carl B. Johnson May 23, 2026 5 min read
Data Breach Response Plan

Data Breach Response Plan: What Actually Works in 2024

When MGM Resorts got hit in September 2023, the chaos lasted ten days. Hotel room keys stopped working. Slot machines went dark. Reservation systems crashed. The estimated cost topped $100 million. And here's the part that stings — the initial compromise reportedly started with a social engineering call to

Carl B. Johnson Jan 22, 2024 8 min read
Incident Response Plan Template

Incident Response Plan Template: Build Yours Today

In September 2023, MGM Resorts watched helplessly as a social engineering attack — reportedly initiated through a phone call to their help desk — cascaded into a full-blown operational shutdown. Slot machines went dark. Hotel room keys stopped working. The estimated cost exceeded $100 million. MGM had cybersecurity tools. What they lacked

Carl B. Johnson Dec 11, 2023 7 min read
Data Breach Response Plan

Data Breach Response Plan: Build One Before You Need It

Marriott Had 383 Million Records Exposed — And No Clear Playbook When Marriott disclosed its massive breach in 2018, the company revealed that attackers had been inside Starwood's reservation system since 2014 — four years of undetected access to 383 million guest records. The breach cost Marriott over $28 million

Carl B. Johnson Mar 18, 2022 7 min read
Cyber Incident Response Steps

Cyber Incident Response Steps That Actually Work

The Breach That Exposed a Missing Plan In December 2021, a vulnerability in Apache Log4j sent every security team on the planet into a tailspin. Organizations that had practiced cyber incident response steps mobilized in hours. Those that hadn't? They scrambled, pointed fingers, and lost precious time while

Carl B. Johnson Jan 31, 2022 7 min read
Cyber Incident Reporting

How to Report a Cyber Incident: A Step-by-Step Guide

The Colonial Pipeline Attack Changed Incident Reporting Forever In May 2021, the Colonial Pipeline ransomware attack shut down fuel distribution across the U.S. East Coast. The company paid a $4.4 million ransom. But here's what most people missed: Colonial Pipeline reported the incident to the FBI

Carl B. Johnson Jan 18, 2022 7 min read
Cyber Incident Reporting

How to Report a Cyber Incident: A Step-by-Step Guide

In July 2020, Twitter suffered one of the most visible cyber incidents of the year — a coordinated social engineering attack that compromised high-profile accounts including Barack Obama, Elon Musk, and Apple. The attackers walked away with over $100,000 in Bitcoin. But what stood out to me wasn't

Carl B. Johnson Dec 20, 2020 7 min read
Data Breach Response Plan

Data Breach Response Plan: Build One Before You Need It

The Breach Already Happened — Now What? In March 2023, Latitude Financial discovered a threat actor had accessed 14 million customer records — driver's license numbers, passport copies, financial statements. Their initial disclosure said 328,000 records. Within weeks, that number ballooned to 14 million. The company didn't

Carl B. Johnson Nov 26, 2019 7 min read