Discover resources and strategies for building effective security awareness training programs. Posts cover curriculum design, engagement techniques, compliance requirements, and methods for measuring training impact to reduce human-related security incidents across organizations.
posts
The CEO Who Wired $47 Million to a Stranger In 2016, FACC, an Austrian aerospace parts manufacturer, lost €42 million (roughly $47 million) after a threat actor impersonated the company's CEO via email and instructed an employee to wire funds for a fake acquisition project. The CEO and
In 2023, the FBI's Internet Crime Complaint Center received over 298,000 phishing complaints — more than any other cybercrime category. That number has only climbed since. I've investigated breaches at organizations of every size, and the entry point is almost always the same: one employee who
In 2023, MGM Resorts lost an estimated $100 million after a threat actor called Scattered Spider social-engineered their way past the help desk with a single phone call. But that attack started the way most do — with a phishing attack that gathered the intelligence needed to make that call convincing.
The Breach That Started With a Single Reused Password In 2024, Change Healthcare suffered a ransomware attack that disrupted pharmacy operations across the entire United States. The root cause? Compromised credentials on a remote access system that lacked multi-factor authentication. One account. No MFA. Billions of dollars in damage. I&
In January 2024, Microsoft disclosed that a Russian state-sponsored threat actor — the group known as Midnight Blizzard — breached corporate email accounts by exploiting a legacy test tenant that lacked multi-factor authentication. Microsoft. One of the most well-resourced technology companies on the planet. If they can get caught with a gap
A Single FakeEmail Cost This Company $37 Million In 2024, the FBI's Internet Crime Complaint Center reported that business email compromise — attacks built on fakeemail messages that impersonate trusted senders — generated over $2.9 billion in adjusted losses. That made BEC the costliest cybercrime category for the fourth
A Phone Call That Sounds Exactly Like Google Support — But Isn't In late 2024, a Microsoft solutions consultant named Sam Mitrovic nearly lost his Google account to an AI-generated voice that sounded indistinguishable from a real Google support agent. The caller ID showed a legitimate Google number. The
In 2024, MGM Resorts lost an estimated $100 million after an attacker social-engineered an IT help desk employee with a ten-minute phone call. The attacker found a worker's name on LinkedIn, called the help desk, and convinced them to reset credentials. That's it. No zero-day exploit.
A Single Email Cost This Company Everything In 2023, MGM Resorts lost an estimated $100 million after a threat actor used a phone-based social engineering attack — a technique closely related to phishing — to gain access to their systems. The attackers didn't exploit a zero-day vulnerability or brute-force a
A hiring manager at a Fortune 500 company recently told me something that would make most college admissions officers uncomfortable: "I've hired analysts with no degree who outperformed candidates with a master's." That's not an argument against education — it's a
