Discover resources and strategies for building effective security awareness training programs. Posts cover curriculum design, engagement techniques, compliance requirements, and methods for measuring training impact to reduce human-related security incidents across organizations.
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The Text Message That Cost One Company $15 Million In 2022, threat actors hit Twilio with an SMS-based social engineering attack that compromised employee credentials and exposed data for over 160 customers. The attack didn't involve a sophisticated zero-day exploit. It started with a text message pretending to
Last March, a finance director at a mid-size logistics company wired $2.1 million to a threat actor who had spoofed the CEO's email address. The message looked perfect — right tone, right signature, right sense of urgency. The only thing wrong was the reply-to domain, off by a
That "Unsubscribe" Link Just Installed Malware on Your Network In January 2024, a mid-size accounting firm in Ohio lost access to every client file it had. The entry point wasn't a sophisticated zero-day exploit. It was a single spam email disguised as a shipping notification from
A Single Stolen Password Cost This Company $60 Million In 2023, MGM Resorts International was brought to its knees — not by a sophisticated zero-day exploit, but by a phone call. A threat actor called the help desk, impersonated an employee found on LinkedIn, and gained access to internal systems. The
43% of Cyberattacks Target Small Businesses — Most Aren't Ready That number comes straight from the Verizon Data Breach Investigations Report, and it's been climbing for years. In my experience working with organizations of every size, small businesses consistently overestimate their security posture and underestimate their exposure.
Welcome to the Phish Tour Nobody Asked For In March 2024, MGM Resorts was still tallying the damage from a social engineering attack that started with a single phone call. The threat actor convinced a help desk employee to reset credentials. Total estimated cost: over $100 million. That attack didn&
In 2023, a single phishing email gave threat actors access to MGM Resorts' entire IT infrastructure. The attackers impersonated an employee on a help desk call — a technique they refined through information harvested from a phishing campaign. The result was over $100 million in losses and days of operational
In 2024, MGM Resorts lost an estimated $100 million after a social engineering attack that started with a single phone call to the help desk. The threat actor didn't exploit a zero-day vulnerability or deploy some exotic malware. They impersonated an employee. That's it. And it
In 2023, MGM Resorts lost an estimated $100 million after a threat actor called Scattered Spider social-engineered a help desk employee with a ten-minute phone call. That single conversation gave attackers the keys to one of the largest hospitality companies on the planet. So when someone asks me what is
In 2023, Verizon's Data Breach Investigations Report found that 74% of all breaches involved the human element — and a growing percentage of those started on a mobile device. I've reviewed mobile device security policies for organizations of every size, and here's the uncomfortable truth:
