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social engineering

In-depth coverage of social engineering tactics used by attackers, including pretexting, baiting, tailgating, and spear phishing. Articles explain how these manipulation techniques exploit human psychology and provide actionable defenses organizations can deploy to protect their people and data.

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phish

Phish: How One Click Costs Companies Millions

One Phish Email Took Down a $60 Billion Company's Defenses In 2023, MGM Resorts International lost roughly $100 million after a social engineering attack that started with a single phone call to their help desk. But most attacks don't even require that much effort. The average

Carl B. Johnson Feb 28, 2020 7 min read
phishing meaning

Phishing Meaning: What It Really Is and Why It Works

In 2023, the FBI's Internet Crime Complaint Center received over 298,000 complaints about phishing — making it the most reported cybercrime in the United States for the fifth consecutive year. Yet when I ask employees during security assessments to explain what phishing actually is, most give me a

Carl B. Johnson Feb 27, 2020 6 min read
phishing email

How to Recognize a Phishing Email Before You Click

One Click Cost This Company $100 Million In 2023, MGM Resorts was brought to its knees — not by a sophisticated zero-day exploit, but by a phone call and a phishing email. Threat actors from the Scattered Spider group used social engineering to gain access, eventually deploying ransomware that disrupted operations

Carl B. Johnson Jan 23, 2020 7 min read
smishing attack examples

Smishing Attack Examples: Real Texts That Steal Data

A Single Text Message Cost One Company $15 Million In 2022, Twilio disclosed that attackers used SMS phishing — smishing — to trick employees into surrendering their credentials. The threat actors sent text messages impersonating the company's IT department, directing staff to a fake login page. That single campaign compromised

Carl B. Johnson Jan 19, 2020 6 min read
phishing meaning

Phishing Meaning: What It Really Is and Why It Works

A Single Email Cost This Company $100 Million In 2019, Toyota Boshoku Corporation wired $37 million to a threat actor who impersonated a business partner via email. Facebook and Google collectively lost over $100 million to a Lithuanian man who sent fake invoices over two years. These weren't

Carl B. Johnson Jun 18, 2019 6 min read
phishing attack

Phishing Attack Anatomy: How Breaches Actually Start

A Single Click That Cost $100 Million In 2023, MGM Resorts was brought to its knees — not by a sophisticated zero-day exploit, but by a phishing attack that started with a phone call to an IT help desk. Threat actors from the Scattered Spider group used social engineering to impersonate

Carl B. Johnson Mar 20, 2019 7 min read
FBI Gmail

FBI Gmail Warnings: What Every Organization Must Do Now

The FBI Gmail Alert That Should Have Your Full Attention In 2023, the FBI's Internet Crime Complaint Center (IC3) received over 298,000 phishing complaints — and Gmail accounts were among the most targeted. The FBI has repeatedly issued warnings about sophisticated phishing campaigns targeting Gmail users, including AI-generated

Carl B. Johnson Mar 07, 2019 6 min read
computer security

Computer Security in 2026: What Actually Works Now

The Breach That Changed How I Think About Computer Security In early 2024, Change Healthcare — one of the largest health payment processors in the United States — got hit with a ransomware attack that disrupted pharmacy operations, delayed patient care, and exposed the protected health information of roughly 100 million individuals.

Carl B. Johnson Feb 25, 2019 7 min read