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In 2024, IBM's Cost of a Data Breach Report pegged the global average cost of a single breach at $4.88 million — the highest figure ever recorded. And yet, when I talk to business owners after an incident, most of them ask the same question: How did this
In 2023, MGM Resorts lost an estimated $100 million after a threat actor called a help desk, impersonated an employee found on LinkedIn, and talked their way into the network. No zero-day exploit. No nation-state tooling. Just a phone call. If you want to understand what causes a data breach,
In May 2024, Ticketmaster confirmed a breach that exposed the personal data of over 560 million customers. The attack vector? Stolen credentials used to access a third-party cloud database. It wasn't some exotic zero-day exploit. It was a login and password that fell into the wrong hands. If
In September 2023, MGM Resorts International lost an estimated $100 million after a threat actor social-engineered a help desk employee with a single phone call. One conversation. That's all it took to cripple slot machines, hotel check-in systems, and digital room keys across Las Vegas for over a
In July 2020, Twitter disclosed that attackers had compromised 130 high-profile accounts — including those of Barack Obama, Elon Musk, and Apple — through a social engineering attack targeting employees with access to internal tools. The breach didn't involve some exotic zero-day exploit. It started with phone calls to Twitter
