Understand phishing click rate as a critical metric for evaluating employee susceptibility to social engineering attacks. Posts explain how to benchmark click rates, analyze simulation campaign data, and use results to strengthen awareness training programs.
posts
The Program That Looked Great on Paper — Until the Breach A mid-size healthcare company I consulted with had a 98% training completion rate. Every employee had clicked through every module. Leadership was proud. Then a single phishing email — disguised as a benefits enrollment update — compromised credentials for three domain admin
In 2020, a mid-sized healthcare provider invested $250,000 in a security awareness program. Twelve months later, the CISO couldn't answer one question from the board: "Is it working?" No baseline measurements. No tracking. No defensible data. That CISO is now updating a résumé. I'
Your Training Program Is Worthless Without Proof In 2023, MGM Resorts lost an estimated $100 million after a social engineering attack that started with a single phone call to the help desk. The company almost certainly had a security awareness program in place. So did Caesars Entertainment, which paid a
Your Training Program Might Be Failing — and You'd Never Know In 2024, IBM's Cost of a Data Breach Report pegged the global average breach cost at $4.88 million. Organizations with security awareness training and incident response planning cut that number dramatically. But here's
